Org-level

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Thankyou

https://drive.google.com/file/d/1qGmyoTTIIJdWB-DjeoZDCEeXebWZe7SQ/view?usp=drive_link @102095734710467 @127332895453382

they don’t

what feedback they gave?

😢

Not selected

YC ka result a gya

Hi everyone

Yes almost ho gaya hai need final touches Tho will try to share after the demo video.😅

Any progress there? 😅

@90503718670434 tumne kaha tha ki SOP for post feature launch process bhi prepare kr loge by Wed-Thurs. For whatsapp bulk msging and support ticket section

Demo video by Niraj: https://drive.google.com/file/d/1x7XPPURASsy3jdZwkyFISiFLRhSQ0Csl/view Bit casual, Niraj will try to update this by 6 today. Agr nahi ho paya to yahi dal denge @102095734710467

can you add it to credentials sheet

yes that would be helpful

For razorpay communications

@111561876209776 do you need access to support@beyondchats.com?

Thank you so much for the urgent delivery! 🫂

@102095734710467 shared ivfindia’s mind-map with saurabh

@111561876209776

The fear assumes the intuition comes from typing the code. It mostly doesn't. It comes from wrestling with the decisions — why this data structure, why this boundary between modules, why this thing falls over under load. You can hand all the typing to Claude and still do every bit of that wrestling. Or you can type every line yourself and learn nothing, because you were just transcribing a Stack Overflow answer you didn't understand. So the actual risk isn't "using AI." It's shipping code you can't debug. That's a specific, avoidable failure — and aviation solved this exact problem decades ag…

Breaking news: Salesforce has acquired Intercom! 😱🤯🤯

Minutes: - all feature developments will be done by yash. Very clearly bifurcate clinic os and non clinic os tasks - bug fixes; non-drmalpani client requirements -> nithin/emon - 3rd developer (buffer): experimentations; documentation; internal testing; demos; note down how we can Siddhant use? making integrations self-serve - for each bug (SOP): how do we ensure that such a bug never comes again - 2 days client satisfaction + bug fixes; 2 day spring setting; 1 day introspection + 1 day making things live - note down all elefant requirements and share with pankaj sir - post-production…

Agenda: 1) need clarity on rows: 324, 326, 327, 332

@111561876209776 joining?

Had shared meet link invite w you

@90503718670434 do you want to join?

Agenda from my side: 1) Has the product team been divided based on responsibilities? 2) Sprint plan discussion 3) Bugs discussion 4) Updates on Client ROI on a Per-feature level 5) Product Management - How is it going, are you satisfied, any concerns / bottlenecks, etc.

1-15th June Sprint progress: on dev and needs QA: - Timeline intelligence - Subscribing/unsubscribing users to email - ⁠RBAC: page level / feature level - ⁠Message scheduling - ⁠Elefant’s SLA implementation - ⁠Foundational work for clinic os: bootstrapping, auth, schemas Made live: - Support page improvements: https://beyond-chats.netlify.app/beyondchats/support - Prompt management via dashboard: https://beyond-chats.netlify.app/beyondchats/god/prompt-engineering - ⁠God level user management: https://beyond-chats.netlify.app/beyondchats/god/users - ⁠One place to have all landing pages: http…

waiting...

Ok. Scheduling the call for 02:30 pm then? Agar lunch vagairah krna ho to please share meeting time khud se

by 2

Eta?

@102095734710467 please add me as well if it happens before 4:00 PM.

sure

@111561876209776 share this in first half. And let's get on a free-flowing product team discussion call today?

Awesome! Thanksss

Yes discussed this with Siddhant too also worked on a SOP and few think on what we can share abhi i m outside thode time mei share karta hu.

Ispe kuch work hua hai kiya?

@90503718670434 In our previous org-level call, hum sb ne discuss kiya tha ki On a per-feature level, we need to have pre-defined SOPs and owners for figuring out: 1. ROI for client 2. How will ROI be delivered to client 3. How do we measure ROI delivery in a time-bound manner 4. How does client realise that they are benefiting immensely 5. How do we track and fix failures

Got it

Yes

First video will be like a pitch and 2nd will wali puri user ke perspective se

You mean 1 long video jaha BC ke features ke baare Mein bata rhe hai apan And a video jaha chat widget ke features and chat krrhe hai bot se + voh chats jaha aarhi hai voh dashboard bhi

These feature level videos are good but, we should have one video which explains what is beyond chats and what are its capabilities, Also a user Facing chat widget video should be there as most clients will be interested in that too.

@111561876209776 New sprint plan? Progress?

@90503718670434 bhaiya iss wale folder https://drive.google.com/drive/folders/17dfg8KhUzhApfpYmjgmCdcaNIp8vRt0k mein edited demo videos hai + BC ke youtube account par bhi daaldi hai 4 humne, aap please unhe review krke feedback dedo hume

added to tasklist

or one of the engineers

Why is KB search taking so long? We need to reduce this to under 500 ms. That should be the top priority for Emon

kb search had timed out. it was set to 2.5 sec for ivfindia

Cost of IVF bhi nhi answer kr pa rha tha?

@111561876209776 Update on voice chatbot?

i will check and inform

Vishal & Ram’s internship ended yesterday. Try krna ki we have full access to everything before the week ends so that unka exit process smoothly ho sake

@111561876209776 Do we have full access to Ram's & Vishal's projects? (Full admin access to Frontend, backend, database, integrations, documentations) Vishal: -> Whatsapp Bulk Messaging Ram: -> Email automation -> Youtube comments automation -> Youtube analytics generation -> Mobile view of dashboard

https://youtu.be/hhfYYtVYkEo

yes, here is my version. I tried going into micro-level, have also merged your doc into this one: https://knotty-romano-c4d.notion.site/may_2026_introspection-37cc5c151563805285a2f8ec772c1bc9?source=copy_link had to manually recall and write down reason for delays at task level

MOM call with Siddhanth and Niraj 1. Discussed about driving all incoming issues via support tickets. 2. softly push clients to raise tickets and avoid whatsapp for better tracking 3. shared account management ideas.

Minutes: - we want to be able to track ROI + client engagement signals for features. Client should be able to see that they are getting value out of it on a weekly/monthly basis. Example: bulk messaging reduced ivfindia's operational costs by x. - share with Niraj: list of active clients; check if we have engagement signals in place for clients using the features; list of features active for clients

Have been waiting since yesteday

@111561876209776 Please share your version also yar

The progress, The Delays - sb shi analysed hain?

@90503718670434 @155538146996345 https://meet.google.com/fss-fxgb-gcc

han I agree with: 1. a dedicated time booked for clearing blockers and making decision/chasing decision makers 2. ⁠user journey based sprint goals (one synthetic patient completes the full journey on dev) 3. ⁠uptime monitoring should be extended to macro features

Do you agree w the conclusions and next steps?

@111561876209776 Can you confirm if this is accurate?

https://pankaj.drmalpani.com/reports/projects-review-2026-06-11.html

I will try to complete it tonight

need more time, not able to accurately track progress of every feature

@111561876209776 Any progress you'd like to share?

@sdi

turned minutes into ToDos: - [ ] spend the day doing 1-15th and 16-30th sprint introspection - [ ] status changes - [ ] delivery eta changes - [ ] bugs reported | resolved | total - [ ] reprioritise clinic os tasks to one dev - [ ] revisit product roadmap based one: - [ ] one dev for bug fixes - [ ] one dev for feature reqs - [ ] one dev for clinic-os - [ ] one dev as buffer

Minutes?

yes calling in 5 mins

@111561876209776 Quick call?

https://www.youtube.com/watch?v=rVRu4F7hehg

Ok

- lack of feedback; feedback being given on old task when the member has already started working on a newer one. - ⁠unclear requirements had become a blocker for some tasks. baaki I could see the team being able to function independently. Nithin and Yash were both assigned RBAC related tasks and did coordinate with each other.

Following things were picked up last week and are in-dev: Pavan: - ⁠email subscriptions for team members via dashboard - ⁠option on dashboard to schedule messages (in-progress since thursday) Nithin: - support page refinements - ⁠smart nudges - RBAC for dashboard pages (who can view which pages basically) Yash: - RBAC for features - ⁠⁠⁠adding search to missing data section - ⁠adding chat summary to export leads Next: - I will spend some time today and tomorrow morning refining requirements of tasks from clinic OS. Already delegated the tasks that will be completed with this sprint. - We wi…

arey i dmed u

@111561876209776 was waiting for the update. :(

These can be uploaded

@267155589353519

Sure

How does the chatbot respond to a query on a website or any other platform? Currently, this is an internal use case. Any new lead or prospective company would like to understand how the chatbot interaction will be visible and experienced by their customers.

These are good we can upload them on youtube also there should be one Customer side demo as well.

Basically if these videos are good to go for yt And what should we keep in mind for future

Also @90503718670434 cna you review and give feedback

Will ask the team to share the images

Cool thanks

@127332895453382

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along with text its good but if we centre align then we will need to remove text.

need team images for the about-us pages

Done done

Yes kal shaam tak update karke share karta hu

Btana @90503718670434 whenever we are done with these changes, we can publish it

This section in retail landing page is looking a bit childish

The floating customer section is not working

When clicking on replay demo “The screen should shift to the demo”

Baki features and integrations page looks good Halke fulke changes agr honge to we can do after publishing

Y changes agr ho jaenge to we can publish

Baki Front page looks good to me

Y section hata dena chahiye

Testimonial should also be floating And image m logo dal skte hai may be

Also remove em-dashes

Book a demo button should take to “Calendly"

Spacing between the sections should be reduced

Book demo centre aligned better legs? @90503718670434 (Your feedback) Basically text and uske neeche book a demo ka button

The hospitals floating hona chahiye And logos bhi hona chahiye

Y vague lg ri hai

Images need to be better

And Niraj Pricing yaha s l lo https://docs.google.com/document/d/1yURyZ9tw_ARDwYkbD1pUut3_gmYv7M8rnmEYRlALUFg/edit?usp=sharing

Yes apart from blogs

Case studies page is not going with the current theme

Giving some feedbacks

Yes

We should remove em-dashes Also add our picture

Will check and revert Pricing gadbad hai

Sb daalna hai?

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Isme to puri website hi bn rkhi hai?

@102095734710467 @127332895453382

Ek baar review kar lena and let me know kuch change lage tho

Also do give the feedback on the videos

@90503718670434 can you tag the landing pages that we need to push.

These are edited videos, abhi 2 hi daali hui hai, baaki ek baar edit hojae fir daaldenge

https://drive.google.com/drive/folders/17dfg8KhUzhApfpYmjgmCdcaNIp8vRt0k

these are raw videos, i will edit them within a week

Here is the link of drive containing all demo videos created till now - https://drive.google.com/drive/folders/1ahgLrcp9fPxKP5fde5sQQWx9s-RusGvJ

Org level connect Thursday, May 28 · 10:15 – 10:45pm Time zone: Asia/Kolkata Google Meet joining info Video call link: https://meet.google.com/tfv-ebmb-ufz

Done

ha kaaafi time sei hui bhi nahi hai isliye

Text update de dena chahiye tha fir to humein, tumhe and Simmi ko ek bar - that way the discussion would have been more productive. But theek hai, important hai ki call p a jaye ek bar

Cool

updates from all of us and plan forward 😅

@90503718670434 bro Agenda? Prepared rahenge usi hisab se

Updated the invite

See you there :)

@all this call postponed to 10:15 IST

Oops missed

Nhi hui 😢

Did you guys had kya? i missed the time😅

link jo pehle tha vohi hai

chalega

If not, let me know an alternate timing

@90503718670434 can we reschedule the call for 8 PM? Sorry for the last minute delay

You need to be there

I think we have a demo scheduled today with prime ivf @267155589353519

Ok ma'am, I will be there

we are yet to become a technology partner

@267155589353519 you also need to join

Org level connect Thursday 28 May • 5:15 – 5:45 pm (GMT+5:30) Google Meet joining info Video call link: https://meet.google.com/tfv-ebmb-ufz

Can we do the call 5:15 PM?

@111561876209776 Razorpay partnership sucessful

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Okay

Let's do it tomorrow 5 PM IST?

@102095734710467 @127332895453382 free ho tho batana lets connect

sure

@267155589353519 @155538146996345 pushed some fixes to prevent the bot from repeating itself robotically. Please monitor the chats for the same and do flag any repetitions on bugs channel. example conversation for verification: https://beyond-chats.netlify.app/medicalappraisals.org.uk/138771

Let’s talk over development group

OTP on 7289926396 please

continue

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have you fileld this form?

623146

i had to resend

260817

can you share the OTP u just received on support@beyondchats.com

razorpay creds on credentials sheet. row 24: support@beyondchats.com

We have launched new hirings opening for full stack web developer role to replace Pavan. 15 June tk finalise ho jana chahiye.

Which account is this? Share login email

7289926396

i can edit the number. What should I change it to?

This is awesome. But please note: We need to have: 1 developer only on Clinic OS / Dr Malpani experiments (both are mostly aligned) 1 developer only for bug fixes, pipeline improvements, custom client requirements - like Elefant user journeys / Whatsapp Bulk Messaging fixes 1 developer who can be versatile as needed

Sure

While this is aWesome! The problem is that I am in US and that number will remain inactive till 15 June 🙁

can you please update the KYC so this doesnt become a blocker for approval

@102095734710467 I have applied beyondchat’s as a razorpay technology partner. This is required for oauth so we can make razorpay integration fully self serve. approval can take 2-3 weeks. phone number we have on razorpay is: 8076011053

Clinic OS update: 1. added a tasks to product sheet for 1-15th june sprint 2. ⁠tried balancing the sprint to include clinic os tasks 3. fixed ⁠task assignments 4. ⁠created a new column: “Tag” which can be used to filter tasks of clinic os 5. ⁠code for dummy landing page exists here now: https://gitlab.com/sid6i7/beyond-chats-demos/-/tree/main/demos/clinic-os. Also added to Links subsheet I am yet to: 1. add task details for tasks 2. ⁠set ETAs

Please remove video chatbot from the tasklist

EKAM Call MOM Poc confirmation required for EKAM, confirmed Nazeer as secondary Poc. Shailendra is the knowledge person with 10 year experience in ekam Case approval sheet used to enter details, does follow with family and discussed with Sona. Need donor wise filtering based on donors serviceable area or requirement. Ekam get unified pfd of patients details after doing due diligence, form filled adhaar, ration, income certificate, and so on. Remarks is the column in case approval sheet where communication done with parent and hospi is mentioned in short. Most of the communication are und…

@155538146996345 , @111561876209776 , @267155589353519

Ekam <> BeyondChats Kickoff Meeting Wednesday, May 27 · 10:00 – 10:45 Google Meet joining info Video call link: https://meet.google.com/jbm-uxhr-kpf

We can connect any time tomorrow after 5:00 PM IST

@102095734710467 / @127332895453382 please suggest 15-30 min time when can we connect for org call.

Minutes: - went thru all the pages and features of clinic os - ⁠i need to go through roadmap and suggest adjustments to sprint before tomorrow morning - ⁠adjust who the tasks should be assigned before tomorrow morning

Will you by 11:15

hi can we connect at 11 today?

whats done: - elefant daily email audit + fixes - ⁠daily report hyperlinked to dashboard filters - ⁠handling mode of chatbot (voice/video) via url params - ⁠storing + showing events for when a agent joins/leaves a chat - ⁠elefant phase 2/3 - ⁠export option for tickets - ⁠chat filters: bot/agent handled chats, assigned to, ticket status etc - ⁠lead/ticket filters: date range - separate remarks section on dashboard: https://beyond-chats.netlify.app/beyondchats/support - ⁠new embed UI: https://beyondchats.com/ - ⁠storing suggested qs and showing on dashboard: https://drive.google.com/file/d/12HI…

whats done: - separate remarks section on daselefant, della and ivfindias.netlify.app/beyondchats/support - ⁠new embed UI: https://beyondchats.com/ - ⁠storing suggested qs and showing on dashboard: https://drive.google.com/file/d/12HITfKWSZh2swppbj3foLJHfcFqk0Byt/view?usp=sharing - ⁠custom date range for analytics report: https://beyond-chats.netlify.app/beyondchats/analytics - ⁠usage/cost breakdown of each /send_message call - ⁠god level user management: https://beyond-chats.netlify.app/ivfindia.com/god/users - ⁠realtime uptime monitoring: https://beyond-chats.netlify.app/elefant-687e32d8090…

You need to manage expectations better yar. Had no clarity whether you read the msg, whether you were taking action, when I should expect delivery

Any ETA? 😢

will be waiting...

ok

clearing blockers for team first then ill update

@111561876209776 sham ho gayi?