DrMalpani webmaster

How will you let me know when the chatbot fixes have been implemented? This is useful feedback for the business owner

Work has already started on this. Selected 2 tools - IVF Reports Analysis, Failed IVF Assessment Ab Devanshu is creating fresh landing pages for them. And coordinating w me to get tracking incorporated - so we can track button clicks, form fills, etc. for Google Ads goal measurement. He has promised ki Wednesday tk ads will be live.

Thanks !

When are we going to start running Google Ads?

@267155589353519 Please do this

Article published

https://www.drmalpani.com/knowledge-center/promotion/can-you-get-botox-while-breastfeeding

Noted

You should allow me to filter chats according to the number of interactions because presumably the more the interactions, the more the patient is engaged . Also the tab which says "high intent leads" should actually link to that particular conversation

Please upload this frozen embryo transfer article as a new article and share the URL when this is done. This will help the chatbot to answer questions better when patients have queries about frozen embryo transfer cycles

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Have flagged this on the chat pod session and I would like to know when these are fixed

There were lots of errors in the chatbot session about the frozen transfer cycle

These promotion articles appear in a separate promotion folder and do not affect the rest of the website

This is an old article which we had charged $100 for in order to post on our website .

https://www.drmalpani.com/knowledge-center/promotion/cisco-exam What’s this? Should I remove it?

Have done this earlier - https://www.drmalpani.com/knowledge-center/promotion/what-is-reformer-pilates-and-how-can-it-improve-your-posture

Let me know when done

This helps generate revenue !

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Please upload the attacjed file under the Promotions folder now and share the url with me . Thanks !

Logged in, thanks

Log in as ?

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The issue: bootstrap3 was used earlier for rendering admin panel. That’s very old. During migration to AWS, I also moved the project to bootstrap5 & tailwind - latest versions. Admin panel depended on bootstrap3 so was crashing. I’ve updated it to use bs5 now

It will work

Check now

Why is the talking head on the chatbot appearing on its own? I thought we decided that this would be disabled and would only appear when someone clicked on it

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How do I upload content to the website ?

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Also, I just checked there is no active sitemap for the clinic website at the moment. Plesk -> AWS migration must have missed it. I’ll re-create it on priority today.

I’ll do this on priority today

One silver lining is that I can now re-build the sitemap from scratch in a more organised manner, instead of continuing with the same 10-year old legacy sitemap we had been employing so far.

Also, the entire sitemap at DrMalpani is gone post plesk -> AWS migration. So Google doesn’t know about all the new pages being generated or even old ones not yet indexed. This has been the case from last 3 weeks.

https://www.drmalpani.com/knowledge-center/the-infertility-quiz The quizzes UI/UX is VERY old, but the quizzes themselves seem very useful. We need to revamp this entire quiz section to improve better organic discoverability.

Super!

Saurabh found this tool that’s dirt cheap, and fits our usecase very well of managing mailservers across all domains

Saurabh found this tool that’s dirt cheap, and fits our usecase very well of managing mailservers across all domains

Plesk was managing all our mailservers across all domains Zoho, Google Workspace, etc. allow only single domain linking. And charge a lot as soon as we want any customisation / scale.

https://purelymail.com/ Check this out

You can also make it funny by saying I'm actually better than Dr. Malpani because not only do I know everything he knows (because he's taught me), but I can also speak multiple languages and I'm available 24/7 for free

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@179035711746252 What should we call your AI twin? 1. I am Dr Malpani 2. I am Dr Malpani’s Digital Twin 3. I am Dr Malpani's AI Twin 4. I am Dr Malpani's AI clone 5. I am an AI trained by Dr. Malpani on his 30+ years of expertise in IVF

Baaki BeyondChats-related priorities I’m discussing w team and will update you before the day ends.

Currently Tasks on my plate that I want to wrap up either this week or max by next week: 1. AI-twin updates 2. ⁠8 domains ko move to kr diya hai to AWS + Cloudflare. But unke emailers are not yet migrated since there is no free alternative that can be easily setup / migrated. Need to figure it out urgently. 3. ⁠TBMC domain setup. 4. ⁠Embryo Image Analysis - use Google & OpenAI’s healthcare-focused models for analysis. 5. ⁠New Articles generation for MiceLabs, AP. 6. ⁠Claude’s suggestions for websites.

If I had my way , everything would be done by yesterday 😂

Makes sense!

Working on 1, 2, 4 first today. Then will move to 3 & 5 on Wednesday. Then 6th on Friday.

AI Twin next steps: 1. Resolve the identity mismatch. The avatar uses Dr. Malpani's actual face but introduces itself as "the AI assistant" / "Dr. Malpani's AI Nurse." Pick one identity: either it speaks as Dr. Malpani in the first person ("I'm Dr. Malpani's AI twin"), or it's a distinct nurse character with a different avatar. Don't pair his face with a third-party persona — it weakens trust in a medical context. 2. Improve the opening line. Replace the generic greeting with one that sets expectations and reassures: what it can help with, that it's private, and that it's free to ask. 3. Speed…

Thanks!

Minutes - - Changing name from AI nurse to Dr. Malpani AI Twin - feature request - If the agent detects silence for 30 sec , nudge the user once and if again no activity for 15 sec , end the call automatically. - Share with him the Guidelines on how to record videos by today so he can record on Monday. - Add a voice note like thank u for calling, wait a few sec as such so user is informed about waiting times when the call is connecting

@179035711746252 Sir, the guide and the reference for recording video for the avatar.

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https://claude.ai/share/de70f1ad-99ba-43ec-a191-718bf5279be1

Claude is awesome. And they keep building better solutions and models.

I love Claude !

Here's a punch-list you can paste straight into an email or a ticket for the BeyondChats team. I've ordered it by impact so they know what to fix first. **Dr. Malpani AI Twin — fix list** High priority (fix first) 1. Resolve the identity mismatch. The avatar uses Dr. Malpani's actual face but introduces itself as "the AI assistant" / "Dr. Malpani's AI Nurse." Pick one identity: either it speaks as Dr. Malpani in the first person ("I'm Dr. Malpani's AI twin"), or it's a distinct nurse character with a different avatar. Don't pair his face with a third-party persona — it weakens trust in a me…

Suggestions for ai-twin by Claude

First, the good news: it works, it looks clean, and the avatar of you is genuinely convincing. The plain background, the natural idle, the captions, the simple call controls — all solid. The bones are there. Now the stuff worth fixing, roughly in order of how much it matters. The identity is confused, and that's the biggest one. A patient sees your actual face on screen, then hears "Hi, I'm the AI assistant at Dr. Malpani's clinic" — and the join screen calls it "Dr. Malpani's AI Nurse." So which is it? Is this the doctor, a nurse, or an assistant? Pick one. Either it's you (speaks in first pe…

Ok sir

@117111057871026 I will go ahead and record some more videos for the Avatar on Monday. If you can send us some information about lighting and what the frame and the shot should look like, then when Govind records this, he will be able to do a better job

Great idea! Can we do this?

CAASI – The AI Dental Receptionist | WellnessLiving https://share.google/wOh7m4lA8zTy4MwSq

Just some styling transformations . We can have a much better quality avatar then this if we feed it better quality recording for training as well as recorded in a better framing.

What did you change?

Much better, thanks

This is the updated framing for the mobile view

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@117111057871026 when you start work, please read Dr Malpani's suggestions plus my internal msgs, and plan your day accordingly

Please also share a timeline on when we're going to add our personal pipeline so the quality of the answers improves so that I can then go ahead and start promoting this because this is something I'm quite excited about

Can you do this please?

There's a big difference in the way my avatar looks in the mobile view and the desktop view. I would like the mobile view to look exactly like the desktop view does because 90% of our traffic comes from there. The big difference is that the mobile view focuses mostly on my face and only shows my head and body up to the shoulders.

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How do I know how many tokens we are consuming with this video chat?

Why is that? If you can use exactly this on the mobile view as well, I'd be much happier

My HeyGen Live Avatar looks much better on the desktop than it does on the mobile

Check if the tools are working properly. And will be helpful for patients

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We are able to track clicks, scrolls, heatmaps, etc

If the 3 micro-tools we decided are working well, landing page hai, it is intuitive, powerful,

Okk

And khud bhi check kr lo / coordinate w Saurabh

Please start on Monday. Tb tk prep kr lo collaterals vagairah

Thanks!

Thanks !Please email everything and I think we will need your passport details as well Arjun

Since it is stable now, i will start ads today itself

I was waiting for the migration and website to become stable

When are we going to start running Google Ads for the AI tools?

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Yeah

Good idea ! It should be able to check screenshots for troubleshooting

To help with all such issues

Maybe we should have a chatbot on the dashboard as well

No worries sir. Happy to help

Got it. Cleared the other one as well. Sorry about his. It selected ones with user data only

Website pe bhi chats ho rhi hain

Nope

And then select website again

How about you reset the filters

What’s the other filter?

All the chats seem to be WhatsApp chats

There are 2 filters set

Platform is set to website

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New articles sent

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They may be limiting your view

Please check the filters you’ve applied on the dashboard

Lots of chats are happening

4) No chats? This has never happened before!

I’d recommend we keep it this way. 90% of people will still have long conversations. Only 10% who click on that particular ground truth will be shown the action button

3) We had also agreed that we will not try to upsell or tell users to book a second opinion until they've asked at least five questions The only exception to this is ground truths. These are default, pre-set responses to top 3-5 questions. For failed IVF question, we have kept the action button as part of the answer. Just so that we can keep evaluating if people in certain situations are happy to book consultations immediately or not.

2) No nudges for the chatbot user?? As per the current logic, Nudges appear when you click on input box. I’ve asked the team to update it so nudges appear immediately. Will go live before the day ends

1) No new articles today?? OpenAI billing issue. :( Auto-pay didn’t work this month for some reason. Paying the dues and re-generating the articles. Sorry

Thank you so much. Where are you right now?

Let me revert to the msgs

Sir it’s 8 am. No body is at work right now.

No one is responding in this group either :(

OK

No one responds there

Sir should we delete that group?

Please call me back urgently

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We had also agreed that we will not try to upsell or tell users to book a second opinion until they've asked at least five questions

https://drmalpani.com/

No nudges for the chatbot user ??

https://drmalpani.com/

No new articles today??

@179035711746252 , Sir, I'll leave for airport in 3 hrs, and will reach home in India early morning on 15th. For any updates / issues, please msg here. @117111057871026 (Saurabh) Or @267155589353519 (Devanshu) Will be able to provide timely updates and resolutions while I'm awya

All databases and filesystem have been recovered. DNS is still under plesk’s management. Pushing them to free it up asap. I’ve received upto 3 hours deadline from them. Parallelly, I am setting up new AWS servers for each of hte websites. MalpaniVentures to Roshan has created - so vo DNS link kr denge as soon as Plesk makes it avaialble. Baki websites I will start making live 2 hours onwards

Please share updates

Be proactive please

Any updates on the outage? Malpani ventures emails are also down

Why has this not been fixed yet?

Please get this up and running asap

And move to another server

AWS for now is fine

Saurabh is in constant touch with their support, it may take upto 8 to 12 hours for the restoration

Once the restoration is done we will migrate to aws

Are all the sites up now?

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Has this issue been fixed?

Please share the url

Is this the one where patients can upload their embryo photos? To understand their grade?

Added to the fertility tools dropdown and explore tools landing page.

Embyo Image Analysis project was not working. Found out it’s because when the server got killed 2 days ago by Plesk, a lot of services had been disabled. ⁠Restarted the streamlit process and also added auto restart on server reboots. Embryo analysis tool is working agian

Thanks!

Email sent for clinic as well

Adding the accounts now

TheBestMedicalCare pe 10 articles generate ho gye. After that the quota got used up

But I don’t feel we need the paid tiers - just more free accounts.

Thoda sa to manual process hai - unless we move to a paid tier which auto-scales

I will add 2 more accounts

today

So search quota hit its peak limit

Hi Sir SerpAPI is being used for searching for top ranking articles on Google for inspiration. One free account allows for 250 searches in a month. That’s 25 days with 10 articles a day. So I have created 3 accounts which works well for TBMC + DrMalpani’s needs of 600 monthly searches. But this month, we also started extending for other wbsites under management. Plus, care pathways

Only one article??

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When will you be setting up agents for everyone in the clinic?

OpenAI auto-recharge didn’t work. :/ I’ve added funds to the account.

Sure

Please make sure this doesn't happen again because I get very irritable when things don't work as expected

Yes, thanks !

It was a OpenAI api billing issue. Kindly check if you received the new notification for both sites .

What's going on?

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No mail or WA as yet?

Please email and WA the new urls for www.drmalpani.com and www.thebestmedicalcare.com now

Have tried calling everyone but no one is picking up 😕

No new arricles???

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Who is sending the weekly WhatsApp messages to Dr. Malpani's patients?

Yesterday, the new blogs were published at around 1 pm manually. The notifier agent emails the blogs that were published in 24hr rolling window. So same blogs that were in the last 24 hrs period that is yesterday ones were sent for email and WhatsApp notification

IST

@117111057871026 Can you check what happened? Also, Dr Malpani would prefer if he gets the content digest mail and whatsapp at 07:15 am.

Who is going to fix this? Who should I talk to?

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Why are you sharing the same URLs with me? I need new URLs for ten new articles daily please

Please fix this glitch and post 10 new articles and share the new URLs

Let's convert this MOM into actionables with a timeline please

Excellent

I would like all the AI micro tools on www.drmalpani.com to be functioning flawlessly so I can demo these when I am in the US

This makes sense, except for the slow pace

@179035711746252 Please check this and share your thoughts.

https://docs.google.com/document/d/1BQqtALfT-1LWxQws_Lp-thqsAkeS5pyrGvVrXD0E5zE/edit?usp=sharing

Still waiting...

Yes, thanks

Abhi blogs k liye automation kiya tha. Will make it live for care pathways also - by Wednesday. Kafi sare loose ends ho gye hain

Kindly let me know if WhatsApp notification is received at your end

Didn't get this on WA

Got them by email, thanks

What about the new flow charts/care pathways for the bestmedicalcare.com?

Thanks !

Articles for both the sites are published and notification is sent . Kindly check

Updated in BeyondChats group