Separate remarks section on admin dashboard

Show remarks, view chat option, option to add to conversation, posted on, posted by, resolved on, resolved by, etc. Check how Google or Microsoft do it. We need a simplified version of that. Check here: https://support.google.com/mail/thread/216423576/how-to-remove-the-background-picture-overlay-i-have-a-solution?hl=en&sjid=4275453036445759768-NC https://learn.microsoft.com/en-gb/answers/questions/?orderby=answercount&page=10000&filterby=answered