📋 Sheet
Timeline intelligence (customers journey with the business) -> Every action taken by user, or agent, or AI, needs to be logged like a timeline in user profile Define: what is a timeline Define actio
👤 Pavan📅 23/May🏃 16-30 May'26Pending
Edge case: No bridge exists for cross-platform chats. User comes on instagram -> clicks link -> goes to website -> talks to website chatbot
🎯 Goal & proof
📋 SDLC actionables
SDLC checklist
In Sprint (2)
Kickoff call (optional) with owner
Confirm sprint label is set on the row