📋 Sheet
AI suppressions on dashboard: v3
👤 Nithin📅 13/May🏃 1-15 May'26In Dev
We are not covering a bunch of cases:
Case 1 moved to v2
Case 2: if an agent has already responded to the user then AI takes a backseat for 15 mins
Case 3: if agent (or any admin) has the users chat opened on the dashboard then AI doesnt respond (isUserOnlineInChannel check in laravel)
Case 4: if user messages on integration but AI replies are disabled for integration. (Context: even if AI replies are disabled on instagram, we still store incoming user messages)
↪ https://gitlab.com/Shoney13/beyond-chats-dashboard/-/merge_requests/259
🎯 Goal & proof
📋 SDLC actionables
SDLC checklist
In Sprint (2)
Kickoff call (optional) with owner
Confirm sprint label is set on the row