Bugs

done

Correct

just clarifying, this is for when a new chat is created right?

API bana do, UI banwa denge

Nope

is there any UI that handles mailing preferences?

admin k bajaye support ko bhejna hai

Han

thoda confusing h ye, director@ ko bhejna h ya nhi?

Sorry for the real-time delivery

Can we deploy a fix today please?

@111561876209776 ivfmatters mentioned this

Chat info I had requested that the chat info gets sent to - support@ivfmatters.co.uk - ⁠director @ It is still going to admin@ and director@ Please can this be actioned asap

@111561876209776 Can you check urgently please?

Whatsapp chatbot is not replying to many of the queries!

https://beyond-chats.netlify.app/ivfindia.com/92354 These replies are useless yar

Yes sir

@267155589353519 Please update ground truths with new checklist. Discuss w me if unclear

And this

@111561876209776 Please fix it tomorrow

Please send me ALL the detailed test results and medical reports . You can scan them in as a single doc file and email them to me at aniruddha.malpani@gmail.com with a copy to frontdesk@drmalpani.com

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I want patients to email me , and not fill in the form anymore please

2 urls de diya chatbot ne. One w colon.

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@111561876209776 i thought this was fixed?

Stop pushing users to book a consultation call please

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user already shared info kya hum aise response mein yeh nhi krskte ki jo line last mein di hai - "You can correct and pre-filled info", isko shuru mein krde along with "please check if this info is correct" aur "Kindly provide us with the following details" wali line ko hata de https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/90518?tab=0&right_drawer_tab=answer_sources&message_id=443951

Firse aane lga :(

abb nhi aarha, pehle reply mein hi tha

yeh chota sa dot pehle toh nhi rhta tha

but hume reply nhi derha bot :(

dashboard par kuch logo ki chats toh dikh rhi hai

still not replying

I used their booking engine as the source of truth. Tested it further for 6 adults + 2 children config and this matches what booking engine recommends

bug already reported (row 432 on bugs sheet) but just sharing my remarks about it: https://beyond-chats.netlify.app/ivfindia.com/77260?tab=0&right_drawer_tab=answer_sources&message_id=385884 - When bullets are present in the AI response (see 2) then the msgs are rendered as "fat" (see 1) like this on the dashboard - yet to confirm: if end-user gets shown bullets or fat messages only

Okkk

Bhaiya aaj movie dekhne ja rhe 😢

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@267155589353519 aj investigate kr paoge kya?

DATA ka Information wrong hain and the Image also... also the website link is for Della resort not DATA resort...@255967266623551 yeah change karva do please

wrong information, camp della can only accomodate 2 adults and 2 kids not 4 adults. only garden villa suite can accomodate 4 adults

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@111561876209776 bhaiya

della bot not replying

yeh line sahi nhi lgi, kyunki 1-2 hi pizza hai jo pork use krte, ig iss sentence ko padhke aisa lg rha ki sabhi pizza ko pork ke saath banate, and is it alright for bot to infer that it is halal? kyunki website par nhi hai mention, though its correct https://beyond-chats.netlify.app/brikoven.com/54527?right_drawer_tab=answer_sources&message_id=430808

FOllow us on instagram mein yeh wala link daalna hoga - https://www.instagram.com/brikovenblr/ kyunki jo abhi daala hai voh post hai and that too is very old

Ye to possible hi nhi hona chahiye tha

double replies https://beyond-chats.netlify.app/beyondchats/88716

@102095734710467 bhaiya, iss wale remark ko dekh lijiye :)

bot ko assure krna chaiye tha ki drmalpani will reply within 72 hrs

We don’t have access to emails anyway.

Which is fine. Accha handle kiya hai.

bot ne reply mein email ka toh kuch kaha hi nhi hai,

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How to solve this remark?

@102095734710467 bhaiya, abb iss remark jo kaha hai malpani sir ne voh toh mtlb sidha report type hi dedi, aur jo info unhone batayi hai voh website par bhi nhi hai jaha tak humne dhundha toh.

https://beyond-chats.netlify.app/ivfindia.com/87544?tab=1&message_id=423005&right_drawer_tab=answer_sources

yeh wala remark dekh lijiyega @111561876209776 bhaiya ek baar https://beyond-chats.netlify.app/ivfindia.com/88279?tab=1&message_id=428344&right_drawer_tab=answer_sources

New ML intern a jayenge to unse krwate hain R&D thoda about these cases

I’m assuming Devanshu will track this bug.

Chalo baad m dekh lenge

But this issue can come in other clients’ chatbot also, right?

no, dashboard se karlia

Koi MR hai ya aise hi ho gya?

thats also done

What about this?

Awesome

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Ki New year related kuch bhi puche - NYC, plan, package, discount, etc. to package wale vector se respond kr hi de

New year wala priority pe fix kr lo please

Simran mam ki koi chat nhi hai. Vo kisi aur simran ki chat hai 😀

Cna you check view sources and AI plan?

Chatbot is considering them Generic queries I think

But retrieval m aya hua hai vector. I can see it

all of these are retrieval issues

And this?

The prompting needs to be more carefully planned please.

- instructions to ask for date was present in the prompt - no instructions was present to interpret date from <user_details>

@111561876209776 Urgently dekh k bataoge kya?

Why did ask for date when user clearly mentioned ki “tomorrow” k liye dekh rha

New year packages ekdum ignore kr rha hai chatbot and incorrect repsonse de rha?

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https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/88070?search_query=sumit+sukh&right_drawer_tab=answer_sources&message_id=426822

We have very specific vectors mentioning New year Offer

New Year plan k liye generic answer kyu de rha?

is this remark technically correct or not? kyunki advance payment full payment bhi hoskti, aur bot ke ai plan mein bot says ki it does not know about payment policies for reservations https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/86002?tab=1&message_id=414199&right_drawer_tab=answer_sources @111561876209776 bhaiya

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If the user is typing in Hindi, the reply should also be in Hindi

Audio chat m bot speaks bottommost hyperlinks out loud.

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AI should use this sparingly, but allow it to do it when required.

@111561876209776 Can the AI output whatsapp compatible formatting? Bullets / bumbering, bold, italic.

Hey Devanshu, the output of the chatbot is not formatted correctly for some answers. Can you please have a look onto this? The question I asked to chatbot: How to install nexus

Please debug and add a fix so future scrapings don’t add this issue back

@111561876209776 This has happened before also - for KEM, JJ, etc.

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It’s working?

there is a frontend bug on this path of dashboard: /god/connect-whatsapp-co-existence causing it to not load: Example URL: https://beyond-chats.netlify.app/brikoven.com/god/connect-whatsapp-co-existence Error message: TypeError: Cannot read properties of undefined (reading 'init')

WhatsApp bot not replying

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whyyy https://beyond-chats.netlify.app/apnipathshala.org/86811?tab=0&right_drawer_tab=answer_sources

format gadbad abhi bhi in della

ek responses mein kyu aarha pura text?

elefant par bot nhi hai apna??

test wala bot bahut der se skipping hi dikha rha https://testintegration.beyondchats.com/demo/ivfindia.com

bot didn't reply here https://beyond-chats.netlify.app/brikoven.com/46733?tab=0&right_drawer_tab=answer_sources

should have given contact details here https://beyond-chats.netlify.app/brikoven.com/85486?tab=0&right_drawer_tab=answer_sources&message_id=409261

repeated response https://beyond-chats.netlify.app/medicalappraisals.org.uk/84181?tab=0

31st dec hai, but bot ne 30th dec kyu kaha, i have checked the sources aur kahi bhi 30th dec nhi likha @919575602399 bhaiya https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/85457?tab=1&message_id=409088&right_drawer_tab=answer_sources

https://www.dellaresorts.com/della-enclave-villa-rooms

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@111561876209776 Itna zyada kharab kaise respond krne laga ekdum se? 😕

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Again this chatbot is asking for booking enclave villa/precedential suite for 3+2 people.... but actually chatbot should give option for 2 additional rooms

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We are running campaigns and offers online to generate online sales first and this chatbot is asking guest to visit directly park and book from there. This is not done.

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@102095734710467 If you review the chats thoroughly, you will find many similar issues. There are several silly and inappropriate replies, and if our management sees them, they may ask us to discontinue the chatbot immediately. Please address this on priority.

Enclave Villa main Pool nahi hain @255967266623551

There is no pool in Enclave villa.

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@102095734710467 Please look into this issue urgently. The chatbot is responding inaccurately and sending irrelevant messages to guests. This needs immediate attention.

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This is Ridiculous. What is this?

@919575602399 bhaiya

bhaiya, jo solve ho skte the voh humne krdiya hai abhi, baaki mein thoda discuss krna tha toh aap kab available ho

@919575602399 bhaiya, bot ko kya infer krlena chaiye tha ki user is undergoing ivf or not ? https://beyond-chats.netlify.app/ivfindia.com/54705?tab=1&message_id=399060&right_drawer_tab=answer_sources

aaj reminder krne ka plan kiiya tha :(

Lots of gaps

And daily updates k liye bhi no reminders since 1.6 weeks

ok bhaiya

Aj ya kal m hi action le lo ispe please

aaj hum ek sheet dedenge ya call krlenge

han😔

That’s not good

Han but 20 days se to discuss nhi hua hai

jojo hum sahi krpa rhe the voh resolve krdiye hai

voh apse ek baar discuss krne the hume

https://beyond-chats.netlify.app/ivfindia.com/53911?tab=1&message_id=170608&right_drawer_tab=answer_sources @111561876209776 Get chat messages unpaginated kyu hai?

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We make SO MANY get_meta_data_from_url APi calls when loading chats in the backend!

Also, APniPathshala org k whatsapp chat pe kisi ne reply nhi kiya hai 1 hafte se, and you have also ignored it?

@267155589353519 IVFIndia org pe kafi saare remarks pade hue hain that are over 20 days old?

continuous responses https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/83934?tab=0&right_drawer_tab=answer_sources

https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/84008?tab=0&right_drawer_tab=answer_sources&message_id=400250

yes jo user ne details fir krke msg bheja iska acknowledgment toh dena chaiye tha bot ko https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/84353?tab=0&right_drawer_tab=answer_sources

format gadbad https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/83806?tab=0&right_drawer_tab=answer_sources&message_id=399456

same here - https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/83619?tab=0&right_drawer_tab=answer_sources&message_id=399450

agent already asked user for details, and user had shared them still bot details firse maang rha https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/83977?tab=0&right_drawer_tab=answer_sources&message_id=402264

double msg

user book krchuka hai already, fir bot book krne ko kyu kehrha hai? https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/84334?tab=0

Why is the chatbot repeating itself today?

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https://beyond-chats.netlify.app/medicalappraisals.org.uk/83181?tab=0&right_drawer_tab=answer_sources&message_id=398689 Yeh high intent chat honi thi, but medium intent mila isko

same here - https://beyond-chats.netlify.app/gmcjjh-685b840dc1124/83499?tab=0

ek baar jo bola bot ne firse repeat kyu krha wahi wahi, last wale ka answer to yeh dena tha ki website check krlo bhai https://beyond-chats.netlify.app/gmcjjh-685b840dc1124/83638?tab=0

inn responses mein gap aarha hai + preview link bahut badha hai https://beyond-chats.netlify.app/gmcjjh-685b840dc1124/83772?tab=0&right_drawer_tab=answer_sources&message_id=399242

bot stopped responding? https://beyond-chats.netlify.app/brikoven.com/83770?tab=0&right_drawer_tab=answer_sources

yaha bot ko number dena chaiye tha rajkiran ji ka https://beyond-chats.netlify.app/brikoven.com/83575?tab=0&right_drawer_tab=answer_sources

user was on website, bot ke ai analysis mein bot ne socha ki pichli baar bhi register nhi tha but pichli baar bhi web par hi tha user instead of telling him/her ki you are not register bot should have had told ki bhaiya WhatsApp par msg kro to find your embers https://beyond-chats.netlify.app/brikoven.com/60123?tab=0&right_drawer_tab=answer_sources&message_id=399594

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Was this us? Or not us? These last msg

Your chatbot needs to be more intelligent. Does not have to provide stock replies to clinic staff

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correct link - https://www.linkedin.com/company/beyondchats-ai/

aur sources mein koi linkedin link nhi hai @919575602399 bhaiya

“Let me discuss this internally” msgs mein bot should mention get back to you in 24-48 hours. And agar user details nhi hain, to it should ask user to leave their email or phone number

link toh dedena tha bot ko homepage ka https://beyond-chats.netlify.app/beyondchats/83104

@111561876209776 Why does leads dashboard not show any service interested in for IVFMatters?

Basically, sort in ascending or descending, and sort by which column

Can you update the mind-map data fetching API to take ordering param? I think laravel by default deta hai ye functionality agar paginated API hai. But check kr lo

november ki start m kia tha rescrape

Sitemap se data re-scrape nhi kiye ho kya ab tk?

Apnipathshala

which client??

@111561876209776

Hello sir, can you confirm whether the website is being fetched by the chatbot or not? Because in the mind map, the fetching date shown is an old one.

baar baar thankyou for clarifying kyu bol rha bot apna https://beyond-chats.netlify.app/ivfindia.com/80337?tab=0&right_drawer_tab=answer_sources&message_id=385584

404 link shared - https://www.drmalpani.com/resource/book/chapter25b https://beyond-chats.netlify.app/ivfindia.com/81502?tab=0&right_drawer_tab=answer_sources&message_id=385109

why these msgs are fat? https://beyond-chats.netlify.app/ivfindia.com/77260?tab=0&right_drawer_tab=answer_sources&message_id=385884

yesyes debugging those only

this one i am a little clueless about, trying to debug

Baki I’ve understood

Check the two links I’ve shared please

this was english classifier detecting it as non-english

Check the two links I’ve shared

he did get a reply, checking for others

https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/81140?search_query=nagesh

https://beyond-chats.netlify.app/della-resorts-68c353073b0f4/81474?search_query=parth

Atleast Chatbot could reply something

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merged, please make it live

@246423849283631 MR to fix: https://gitlab.com/Shoney13/beyondchats-node/-/merge_requests/124

Should have been sent as one message